Job Description

Benefits:
Flexible schedule
Opportunity for advancement
Training & development
Position Overview
The Transcription Quality Control (QC) Specialist is responsible for reviewing, verifying, and ensuring the accuracy, formatting, and completeness of transcribed materials in accordance with client requirements, industry standards, and internal quality benchmarks. This role supports high-volume, multi-language transcription projects, guaranteeing that deliverables meet contractual and service-level agreements (SLAs).
Key Responsibilities 2. Compliance & Standards 3. Feedback & Process Improvement 4. Collaboration & Communication Required Qualifications Preferred Skills Performance Metrics
Quality Review & Editing
Perform word-for-word verification of transcripts against original audio/video recordings to ensure 98%+ accuracy.
Check for proper spelling, grammar, punctuation, and formatting per client style guides.
Validate time-stamps, speaker identification, and language consistency.
Ensure transcripts comply with ISO 17100/9001 standards, ADA accessibility requirements, and client-specific protocols.
Maintain strict confidentiality and adhere to data security protocols for sensitive and classified materials.
Provide constructive feedback to transcriptionists and editors to improve future output.
Maintain error logs and quality trend reports for process optimization.
Work closely with Project Managers and Language Leads to resolve discrepancies.
Coordinate with subject matter experts for terminology verification in technical, legal, or medical content.
Bachelor’s degree in Linguistics, Communication, Translation, or related field (or equivalent work experience).
Minimum 3 years of experience in transcription, editing, or quality control.
Strong command of English and, preferably, proficiency in one or more additional languages.
Exceptional attention to detail and ability to meet tight deadlines.
Familiarity with transcription software (e.g., Trint, Sonix, Express Scribe) and CAT tools.
Knowledge of industry-specific transcription formats (legal, medical, government, etc.).
Experience with secure file handling, encryption, and HIPAA/FISMA compliance.
Project management familiarity
Accuracy Rate: Maintain or exceed 98% verified accuracy.
Turnaround Time: Meet or beat agreed-upon SLAs.
Compliance: Zero breaches in confidentiality or formatting requirements.
This is a remote position.

Job Tags

Work experience placement, Flexible hours,

Similar Jobs

City of Cincinnati

MUNICIPAL WORKER (RECREATION-CENTER STAFF) Job at City of Cincinnati

...Janitorial, sweeping, cleaning, mopping, bathrooms, kitchens, recreation rooms, windows, floors, wiping tables, chairs, window sills, doorways... ...trash receptacles. Maintains grounds and walk ways, and parking lots. Open facility for approved groups. Locks facility...

Johns Hopkins Medicine

ASSEMBLER Job at Johns Hopkins Medicine

...Position Summary: The Assembler assists in the food tray make-up area by starting, assembling... ...per week Rotating Shift Weekend Work Required Location: Sibley Memorial... ...Johns Hopkins Health System and its affiliates are drug-free workplace employers....

Dudek

Senior Biologist - Wetland/Aquatic Resources Job at Dudek

...delineation protocol changes to ensure compliance with the latest requirements. Minimum Qualifications Bachelors degree in biology, ecology, botany, environmental science or related natural resources field; A minimum of 12 years of experience preparing and focusing...

Hi-Peak Staffing

Commercial Roofing Edge Estimator Job at Hi-Peak Staffing

...Commercial Roofing Sales Estimator Location: Nashville, TN Base Salary: $8090k + Commission/Bonuses Position Overview Were looking for a driven, relationship-focused Commercial Roofing Sales Estimator to join our Nashville team. In this role, youll blend...

Roebuck Staffing

Construction Clean Up Laborers Job at Roebuck Staffing

Construction Clean Up LaborersIndustry:ConstructionLocation:Eastern North CarolinaPay Rate:$14-$18/hrExperience: Job Description:Construction Clean-Up Laborers will be responsible for performing general cleaning duties on construction sites...

Transcription Quality Control (QC) Specialist Job at Global Impact Group LLC, Raleigh, NC

Z3YzRld3eGpJc0JURU8xOE4yMWQwQnpqTmc9PQ==