Job Description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide.

Job Title: Training Specialist 3

Location: Irwindale, CA

Duration: 18 Months

Job Type: Temporary Assignment

Work Type: Onsite

Shift: Monday-Friday 8.00AM-5.00PM

Job Description:

• Bachelor's Degree in Education, instructional design, business or an equivalent combination of education, training, and experience.
• Typically possesses seven or more years of experience developing and/or delivering training.
• Demonstrated ability to communicate both technical and non-technical material in an readily understandable manner.
• Primary responsibilities include coordinating, planning, developing, implementing, and assessing training programs and services as follows:
• Coordinate activities associated with delivery of learning curriculum from needs assessment through concept, pilot, implementation and evaluation.
• Provide administrative support to key offerings associated with the corporate workforce development initiative.
• Foster key relationships with HR, TAI, managers, leaders, and senior leaders corporate wide to collaboratively assess and support workforce development.
• Schedule courses; establish/maintain relationships with internal SMEs and external vendors; meet and support SMEs/Vendors on the day of course offerings; assist participants
• Provide detailed operational and logistic support to OE training functions
• Analyze course effectiveness based on observations/student feedback; recommend changes
• Develop blended learning solutions using Adobe, Acrobat, InDesign, Photoshop, Captivate, Flash, Dreamweaver, Articulate, Presenter, Engage, Quizmaker, SnagIt, web conferencing technology, or similar applications
• Provide detailed operational and logistical support to OE training and learning functions
• Prepare, organize, edit course material; ensure compliance with corporate/security standards
• Ensure sufficient number of course participants by advertising the class as needed? Effectively operate classroom technology to support classes, webinars, and meetings
• Proactively identify, develop and help lead improvements to ensure effective and efficient processes
• Edit courseware as needed? Keep abreast of training industry best practices, along with computing and IT skills, to make recommendations for improvement and apply Aerospace IT
• Develop and maintain constructive and cooperative working relationships with colleagues, vendors, and procurement
• Seek opportunities to bring work unit or cross-functional teams together to share information and solve problems
• May train and mentor others in work process and procedures

Education Requirement:

• Bachelor's Degree

Day-to-Day Responsibilities/Workload:

• Perform needs assessments and job/task analyses, including conducting focus groups and working with subject matter experts, to analyze training needs and business requirements.
• Research, design, and develop training scope, timeline, and deliverables (e.g., PPTs, job aids, user guides, quick reference guides, e-learning, and virtual and instructor-led training courses) and consult with clients to determine appropriate training solution
• Interpret and translate complex technical project information (e.g., functional specifications, test scripts, vendor documentation) into training material for technical and non-technical audiences
• Manage client expectations, make recommendations, and communicate project status updates
• Conduct SME focus groups/meetings to gather information for development
• Present/facilitate train-the-trainer sessions
• Manage multiple projects, including scope, milestones, schedules, deliverables, and resources, in support of training goals and objectives
• Problem solve, troubleshoot, and mitigate issues related to training roadblocks
• Perform other responsibilities and duties as assigned

Required Skills/Attributes

• Bachelor s degree in education, instructional design, business, or appropriate technical discipline; or an equivalent combination of education, training, and experience
• Minimum of five years experience designing and developing systems and/or technical course materials
• Strong critical thinking and analytical abilities to identify and frame issues, synthesize information, and translate information into training requirements and content. Attention to detail, including the ability to analyze information from various sources.
• Demonstrated skills/experience in applying instructional design principles and adult learning methodologies (e.g., ADDIE, SAM) to develop training materials
• Proficiency in using Microsoft Word, Excel, PowerPoint, SnagIt, and at least one eLearning software such as Articulate Storyline/Rise, Adobe Captivate, and Camtasia
• Excellent verbal, written, and interpersonal skills, including being adept at facilitating training (e.g., train the trainer)
• Demonstrated ability to interface and collaborate with internal/external clients, management, vendors, stakeholders, subject matter experts, and team members to develop training solutions
• Demonstrated experience managing multiple projects simultaneously, including scope, milestones, schedules, deliverables, and resources.
• Flexible and adaptable to change, comfortable with ambiguity, and a demonstrated ability to work independently
• Proactive, organized and a team player

Desired Skills/Attributes

• Experience working for a utility company
• Experience in using Visio and SharePoint for development
• Experience in developing training as part of an Agile software development project
• Experience in developing training for an SAP or Salesforce software implementation

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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