Job Description

**Security Site Supervisor - Rochester, NH** **Pay Rate:** $22.36/hr **Shift:** Monday-Friday, 3PM-11PM, with availability for additional hours as needed. **Site Hours:** 128 hours weekly **Location:** Rochester, NH Securitas Security Services is seeking a dedicated and motivated Site Supervisor to oversee operations at an established client site in Rochester, NH. This is a strong opportunity for someone in the field looking to take the next step into leadership. **Essential Functions** + Supervises Security Officers, Lead Officers, and other assigned personnel at one or more posts; ensures post orders are followed, patrols/rounds are completed, and all reports are properly filed. + Responds to incidents and notifies appropriate client representatives and authorities in emergency situations. + Coaches, counsels, and disciplines personnel appropriately; documents all coaching and disciplinary actions; consults with company management as needed. + Trains security staff and reviews post orders and assignment details with subordinates. + Assists with submission of payroll and personnel information as designated by management. + Ensures adequate coverage of all posts in coordination with company management or designated representatives. + Conducts regular site inspections and meets with officers to outline expectations, tasks, and responsibilities. + Serves as the primary point of contact for the client-meeting as scheduled or as needed to confirm security requirements are being met and delivering high-quality customer service. + Implements security protocols, policies, and procedures tailored to the specific needs of the Rochester site. + Monitors ongoing security operations and responds promptly to incidents, including coordination with emergency services when necessary. + Maintains accurate and detailed logs of activities, incidents, schedules, and personnel documentation. + Prepares and submits all required written reports to management and client contacts. + May perform Security Officer duties in accordance with post orders and company policies. + Performs supervisory duties aligned with company policy and applicable law, including interviewing, onboarding, training, scheduling, performance evaluation, coaching, addressing complaints, and making hiring/termination recommendations. **Education & Experience** + High School Diploma or GED required. + Two years of related experience, or an equivalent combination of education and experience determined sufficient by the company. + Minimum two years of retail experience preferred. + Must meet and maintain all licensing requirements for Security Officers. **Competencies** + Leadership, professionalism, and the ability to motivate and guide teams. + Proactive, adaptable, and approachable demeanor. + Strong alignment with Securitas core values: Integrity, Vigilance, Helpfulness. + Working knowledge of security operations, patrol methods, safety controls, and inspection practices. + Ability to learn quickly, follow written/oral instructions, and manage multiple priorities. + Excellent interpersonal and customer service skills; ability to interact with clients across varied environments and cultures. + Strong organizational and written communication skills, with the ability to draft routine reports and logs. + Ability to maintain composure, especially under pressure or during unusual circumstances. **Working Conditions (Physical & Mental Demands)** + Must be able to perform all essential functions with or without reasonable accommodation. + Frequent interaction with staff, clients, the public, and authorities; may involve urgent situations requiring quick judgment. + Exposure to stressful scenarios, including confronting unauthorized individuals. + Must pass background checks, drug screening, and behavioral assessments, and meet all licensing requirements. + May be required to work overtime without advance notice. + Regular use of computers and security control systems. + Frequent sitting, standing, and walking-including stairs, inclines, and uneven terrain. + Occasional reaching, kneeling, stooping, crouching, or crawling. + Frequent lifting/moving up to 10 lbs; occasional lifting up to 25 lbs. + Clear communication abilities (seeing, hearing, speaking, writing) are required. + Use of a vehicle may be required. + Potential exposure to inclement weather and environments requiring protective gear. + Handling of sensitive and confidential information may be required. EOE/M/F/Vet/Disabilities \#NorthernNE Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. Benefits include: + Retirement plan + Employer-provided medical and dental coverage + Company-paid life insurance + Voluntary life and disability insurance + Employee assistance plan + Securitas Saves discount program + Paid holidays + Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Job Tags

Local area, Monday to Friday, Shift work,

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