Operations Manager - Financial Products Job at Super Com, Remote

Zy9IR1hnaGlJY2xVRSt4OE5HdGEyaERtTWc9PQ==
  • Super Com
  • Remote

Job Description

About the role:

The Operations Manager supports the day-to-day management of our fintech programs, including our digital wallet, deposit account, cash advance, and credit card products. This is an exciting opportunity to implement and manage multiple programs within a fun, fast pace environment.

About the team:
  • The Operations Manager rolls up to the Strategic Operations team, which is responsible for setting and executing operational strategies that support business growth.
  • Strategic Operations rolls up to the broader Operations org and you also have a dotted line to the financial products GM.
What you'll be working on:
  • Day-to-day management of our fintech programs
  • Build and maintain a working relationship with our sponsor bank to ensure our programs are compliant with regulations
  • Perform daily/monthly monitoring of all programs 
  • Generate and review reports and review them with the sponsor bank on a weekly/monthly basis
  • Oversee the marketing collateral review process with the bank
  • Daily monitoring of money movement to ensure funds are settling properly with the networks
  • Troubleshoot with our internal team and external bank/processor/3rd party vendors when issues arise
  • Build and maintain a working relationship with our processor and 3rd party vendors to ensure our programs are operating as intended
  • Oversee new product feature implementation launches
  • Work closely with our payments, product, operations, customer service, analytics, and engineering teams to manage daily processes that drive operational excellence
  • Work closely with the Compliance Officer and legal team to ensure our policies and procedures are inline with regulatory standards
  • Partner with our fraud team to mitigate risk and losses
  • Other duties as assigned
What we’re looking for:
  • 3-5 years of program management and/or operations experience in the financial services industry
  • Demonstrated ability to exercise sound judgment under pressure
  • Ability to assess problems and action on timely solutions
  • Demonstrated ability to communicate with all levels of company management and 3rd party vendors

Job Tags

Remote job, Full time,

Similar Jobs

NOLA PROTECTION

Security Officer (Unarmed) Meadowbrook Job at NOLA PROTECTION

 ...or emergency personnel. Maintain accurate written and electronic reports. Provide a professional and courteous presence at all times. Qualifications/Requirements: Must either be registered as a Security Officer with LSBPSE, or be able to meet requirements for... 

Louer

Rotational Full-Time Nanny: $130K+ and Benefits Job at Louer

 ...with 1 and 4.5 year old boys and 2.5 year old girl is seeking an experienced, professional, active, and engaging rotational full-time nanny. Schedule will be spilt between two full-time nannies to ensure the family has seven day per week coverage. Schedule on days working... 

American Express

Manager - Tele Account Development - Sunrise Job at American Express

 ...At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with... 

Visa

Global Safety & Security Regional Manager Physical Security Technology Job at Visa

 ...The role is responsible for daily operations and upkeep of the Electronic Security Systems (ESS) consisting of: Electronic Access Control, Visitor Management, Electronic Key Control, Physical Identity & Access Management, Intrusion Detection, Security Video Surveillance... 

Dunkin'

Cake Decorator Job at Dunkin'

 ...experienced baker with at least one year of previous experience in a bakery. You will be responsible for Mixing, preparing, baking, and decorating Donuts. It is also the baker's responsibility to ensure the quality of the goods being, record weights and measurements of our...