Job Description

We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officer. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today! Responsibilities:

• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
• Screen and make calls, book appointments and provide administrative support as needed
• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
• Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service

Qualifications:

• Preferred degree in banking or finance, and a high school diploma or equivalent is required
• NMLS license or training is not required, but is desired
• Preferably 2-3 years of administrative support in a professional office or mortgage environment
• Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
• Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients

About Company: We are a fast-paced team in the Savannah area that is continuing to grow. We are looking for the perfect match to continue to grow with our team. Attitude is everything! If you have a positive attitude, people skills, and a desire for growth, we are your match! The loan officer and team lead have been in the mortgage business for over 20 years, with a vast knowledge of loan programs, and are very well-connected.

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