Customer Service Associate Job at Impact Collective, New York, NY

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  • Impact Collective
  • New York, NY

Job Description

Impact Collective is hiring a Customer Service Associate in New York, NY. The Quality Customer Service Associate is required to execute all tasks regarding client services. As a Quality Customer Service Representative you will learn how to explain product benefit and use to consumers on behalf of our clients.

 

Customer Service Associate Responsibilities:

  • Work with the customer service team to complete tasks
  • Handle tasks on assigned customer accounts
  • Accurate data entry and paperwork regarding customer accounts
  • Proofread documents to ensure accuracy
  • Responsible for the accuracy of all entries for client services and sales.
  • Assist in creating new training exercises
  • Maintain positive, professional, public speaking, and analysis skills
  • Comfort working with iOS, Microsoft, and mobile tablets
  • Create an analysis report of team success rates.
  • Assist customers with questions on concerns regarding their account, troubleshoot, and solve problems

Customer Service Associate Requirements and Key Skills:

(The following are representative of the education, experience, knowledge, skills or ability required for this position)

  • Ability to follow direction
  • Team player
  • Proficient in MS Office
  • Outstanding public speaking and written communication skills
  • Complete tasks accurately, efficiently and quickly
  • Business Attire Required
  • Leadership Skills
  • Ability to Stand 4 hours in duration
  • Good organizational skills and multitasking skills

*Please submit your resume to apply for the Customer Service Associate Position. Candidates for the Customer Service Associate position should have flexible scheduling availability. 

Job Tags

Full time, Flexible hours,

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