This position is responsible for coordinating the day-to-day business, accounting, and project management activities of the regional Service Center. The role includes ownership of invoicing processes, client follow-up, forecasting preparation, financial reporting, and other operational tasks as assigned by the Service Center Manager.
Oversee daily business operations, project management tasks, and accounting activities for the regional Service Center.
Verify customer order entry accuracy, assign project cost estimates, and prepare Order Acknowledgement letters.
Coordinate contract requirements and support documentation needs as required.
Review client and project data to ensure accuracy, completeness, and timely updates.
Summarize cost data for billing preparation and issue client invoices for the region.
Maintain communication with customers and vendors to resolve collection or payables issues at the local level.
Conduct weekly project status reviews to ensure alignment and progress.
Analyze financial and operational data to provide actionable recommendations to management.
Partner with operational leaders to supply business data, improve processes, and support performance objectives.
Identify, recommend, and implement cost-saving initiatives across the Service Center.
Oversee all project-related activities, including opening project databases, issuing purchase orders, entering expenses, and ensuring timely report completion and delivery to clients.
May perform intermediate-level Network Administrator duties, such as user setup, system backups, restorations, upgrades, and troubleshooting hardware/software issues.
Perform additional duties as assigned.
Minimum 3 years of experience in service center administration, invoicing, bookkeeping, or related business support functions.
Proficiency in Oracle , MS Word, Excel, PowerPoint, Access, and Outlook.
Strong understanding of accounting principles and practices .
Ability to work effectively in a service center environment involving extensive computer and telephone usage.
Strong verbal and written communication skills, with the ability to interact professionally with clients and internal employees.
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