Job Description

*Must be able to work onsite at the ABC Supply National Support Center campus in a hybrid work arrangement.*

ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

Reporting to the Manager of Analytics Enablement, this associate is responsible for training and supporting ABC’s large community of self-service, data enablement, and analytics product end users.  This associate plays a pivotal role in building a deep data organization by driving both data proficiency and analytics tool usage across the organization.

Job Responsibilities and Duties:

Analytics Products Training:

• Serve as Subject Matter Expert on 40+ formal dashboards and analytics products.
• Conduct one-on-one training and support sessions with branch managers and associates.
• Participate in Branch Manager Training meetings.

Self-Service Analytics Training:

• Provide Subject Matter Expert support for 20+ data subject areas and 1200+ fields.
• Develop training on newly developed subject areas.
• Provide Oracle Analytics Cloud & Tableau authoring support as needed.
• Aid in maintaining user friendly business descriptions across data catalog and data dictionaries. 
• Support logging and tracking of new user setups and data access extensions.
• Track and analyze user and usage data.

Information/Data Literacy Training Program Management:

• Manage multiple data topic specific training paths by designing and administering data literacy curricula and quiz assessments.  This role leverages existing business process and application training courses while creating and teaching custom data training content that connects data learning objectives with these existing courses.   
• Partner with HR Project Manager and Learning Module Admin to administer training programs, quizzes, and monitor results in Human Capital Management System (Workday). 
• Monitor and report on program status including number of enrolled associates, active paths, assigned paths, completion status, and past due paths by various key attributes such as user group, department, etc.
• Measure and report on success of program through pre and post literacy quiz score changes by various key attributes such as user group, course, job code, etc.  

Data Enablement Community Support:

• Ensure data governance, accessibility, and availability of data to approved users.
• Support logging and tracking of new user setups and data access extensions.
• Organize and attend community of practice meetings around data that foster knowledge sharing, cultivate collaboration, and improve speed to market on production products and process improvements.
• Ensure use of data/information in enablement areas follow governance and ethics guidelines. Grow the data culture by providing training and education on these policies and decisions.

Skills Needed:

• Proven ability to design and deliver training programs and curricula.
• Strong interpersonal skills for working with a wide array of business and IT partners.
• Ability to conduct one-on-one and group training sessions for diverse audiences
• Critical thinking and problem-solving abilities in data and analytics contexts.
• Proficiency with analytics and BI tools (Tableau, Oracle Analytics Cloud, PowerBI, etc.)
• Experience in tracking and analyzing user activity and training effectiveness.
• Ability to foster collaboration through communities of practice and knowledge-sharing sessions
• Experience in program coordination, monitoring deadlines, and ensuring completion compliance

Requirements:

• Bachelor’s Degree in Education, Business, Data Analytics, Information Systems, or related field (or equivalent experience).
• 2+ years’ experience successfully designing and delivering training programs, curricula, and assessments.
• Demonstrated ability to manage multiple projects and training initiatives simultaneously.
• Excellent communication and collaboration skills with both technical and non-technical audiences.
• Proven authoring expertise with Tableau, Oracle Analytics Cloud, or like analytics platform.
• Experience in analytics enablement, business intelligence, or data training roles preferred.

Benefits may include:

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket
• 401(k) with generous company match - eligible after 60 days, immediately vested
• Employer paid employee assistance program
• Employer paid short term and long-term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid sick days
• Paid holidays

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